Tier One Garage Door Service(512) 273-3798
The Tier One Garage Door Service team with a company van in Austin
Our team

24/7 emergency garage door repair · Austin

Same Day Garage Door Repair in Austin

Garage door won’t open or close? A local Tier One technician can be at your Austin home in 30–60 minutes, and you’ll know the price before any work starts.

4.9 on Google · 135 reviews

The Tier One Garage Door Service team with a company van in Austin

What Austin homeowners say

My garage door was fixed perfectly less than 2 hours after my call! Wonderful! Thank you!

Michael R.Posted on Google

Great service. Arrived within 90 minutes. Very informative and professional service. Resolved the issue promptly

Shri Y.Posted on Google

Efficient, professional, and quick responce time from when i called. Garage needed a new spring system and that change is meant for professionals. These guys are just that, including they came Sunday midday to fix it!

Brian F.Posted on Google

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Get your garage door fixed in Austin today

Tell us what the garage door is doing and we’ll call you back within 5 minutes to confirm a time. Or call us now: (512) 273-3798.

  • Same day service, arriving within 30–60 minutes
  • The price confirmed before any work starts
  • $0 service call fee with any repair
  • Warranties from 1 year to lifetime, depending on the parts you choose
  • Financing options available
  • Locally owned, over 7 years in Austin

Book a repair

Tell us when you need us. We’ll call you back within 5 minutes to confirm.

Illustration of a Tier One Garage Door Service technician holding a drill
When do you need us?

Or book online and pick a 2 hour arrival window. Urgent? Calling is fastest: (512) 273-3798. We use your details to respond to this request and never sell them. Privacy policy.

Garage door repair and service, whatever has failed

Springs, cables, tracks, openers and panels. Most repairs are finished in one visit.

Broken springs

A loud bang and a garage door that won’t open usually means a broken spring. We replace torsion and extension springs and balance the garage door.

Garage door cables

Frayed or snapped garage door cables make the garage door hang crooked. We replace them and check the drums and brackets.

Garage doors off track

A garage door out of its track can drop. We reset it, straighten or replace the track, and find what caused it.

Garage door openers

Hums, clicks or ignores the remote? We repair LiftMaster, Chamberlain, Genie and other garage door opener brands, or install a new one.

Rollers and hinges

Grinding, jerking or a noisy garage door is often worn rollers or hinges. We replace them and tune the garage door.

Panels and sensors

Dented sections replaced where they can be, and safety sensors aligned or rewired so the garage door closes again.

Real examples from our jobs

Garage door sections collapsed and hanging out of the opening on a brick home
Sections collapsed out of the opening
Broken torsion spring showing a clear gap in the coil above a garage door
A broken spring: note the gap
Tier One technician in a company shirt working on the spring assembly above a garage door
A Tier One technician at work
Technician on a ladder using winding bars to tension a new torsion spring above a garage door
Tensioning a new garage door spring
Gray garage door bowed outward and off its track at one side
Bowed outward and off the track
Garage door cable come off its drum and hanging in a loose loop beside the track
A garage door cable off its drum
Loose garage door cable bunched at the drum at the end of the spring shaft
A loose cable at the drum
Old garage door roller that came out of its track and caused the garage door to go off track
An old roller that came out and put the garage door off track

What the springs on your garage door do

Most garage doors use a torsion spring system: one or two tightly wound springs on a steel shaft above the garage door. The springs hold the tension that lifts the garage door. As it opens, the springs unwind and turn the shaft, and a cable at each side pulls the garage door up.

The springs do the heavy lifting, not the opener. A garage door often weighs more than 150 pounds, and the springs balance that weight so it feels light. The opener is an automatic assist. It moves a balanced garage door so you don’t have to lift it by hand.

Why you shouldn’t use the opener with a broken spring

When a spring breaks, nothing is carrying the weight. The garage door is too heavy for you to lift, and too heavy for the opener. Pressing the button again and again forces the opener to pull the full weight, which can strip its gears or burn out its motor. Then you need a new opener as well as new springs.

If you heard a loud bang and the garage door won’t open, leave the opener alone and call us. Replacing the springs first is the less expensive repair.

Call (512) 273-3798

What garage door repair costs in Austin

You get the exact price before any work begins. These are our typical ranges:

Most common repairs$125–$350
Basic spring replacement, single spring$400–$650
Basic spring replacement, double$650–$950
Opener repair$125–$350
New opener$650–$1,800+
Service call fee$0 with any repair
Emergency or after hours visitadds about $50–$120

Call (512) 273-3798

A local garage door repair company near you

Tier One Garage Door Service is a locally owned garage door repair company with its office on Balcones Drive in Northwest Austin. Our technicians live and work across the Austin area, so there is usually one near you. When you call, you reach our own team, not a national call center, and the technician who comes to your home is a Tier One employee in a marked truck.

From your call to a working garage door

  1. Call or send a request

    Tell us what the garage door is doing. We’ll give you the earliest time we can be there.

  2. We diagnose the problem

    The technician inspects the whole garage door system, not only the part that failed.

  3. You approve the price

    You get a clear explanation and the price before any work begins.

  4. We repair and test

    The garage door is repaired, balanced and safety tested before we leave.

Our ratings

  • 4.9Google · 135 reviews
  • 4.9Thumbtack · 145 reviews
  • 5.0Yelp · 17 reviews
  • 5.0HomeAdvisor · 12 reviews
  • 5.0Networx · 11 reviews
  • 5.0HomeGuide · 5 reviews
  • A+BBB Accredited Business

Ratings as of October 2026.

Illustration of a Tier One Garage Door Service technician holding a drillCommon questions

How fast can you get here?

We offer same day service and can arrive within 30–60 minutes in the Austin area. When you call, we give you an arrival time for your address.

Is there a service call fee?

There is no service call or trip fee when you go ahead with the repair. If you decide not to have the work done, a service call fee applies; we tell you the amount when you book, before anyone comes out.

How much does garage door repair cost?

Most common repairs are $125–$350. Basic spring replacement is $400–$650 for a single spring and $650–$950 for a double. You get the exact price before any work begins.

Do you offer emergency garage door repair at night and on weekends?

Yes. Emergency calls are answered 24 hours a day, 7 days a week. An emergency or after hours visit adds about $50–$120, and we tell you before we come.

Do you guarantee the work?

Yes. Repairs come with a warranty from 1 year to lifetime, depending on the parts you choose. We explain the warranty on your options before you decide.

Call (512) 273-3798

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